What should management do if they notice a team member exhibiting concerning behaviors?

Engaging in a discreet and supportive conversation is the most appropriate action for management to take when noticing a team member exhibiting concerning behaviors. This approach allows for a private dialogue where the team member can feel safe and supported while discussing any difficulties they may be experiencing. It helps foster an environment of trust and openness, which can lead to a better understanding of the situation and potential underlying issues that may not be apparent from just observing behaviors.

This type of conversation also allows management to assess the severity of the behaviors, support the individual, and determine the best course of action moving forward. By addressing the behavior in a supportive manner, management shows that they care about the team's well-being and can encourage the affected team member to seek help if needed, rather than stigmatizing them or escalating the situation unnecessarily.